Frequently Asked Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $75 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.

Apply online today to make The Heights home. You may also stop in the office for a paper application during business hours.

A resident is responsible for water/sewer, trash, electricity, and gas.

Security deposits will vary depending on qualifying criteria.

Rent is always due on the first and a 10% late fee is assessed on the 4^th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $250 pet fee. Monthly pet rent is $30 per dog and $30 per cat. Breed restrictions and weight limits apply, please contact the office. Review our full pet policy.

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is one and a half times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Xfinity is our community cable and Internet provider.

No grills are allowed in the community.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If you are locked out of your apartment after hours, you will need to contact a locksmith. Maintenance cannot do lock outs after hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.